Built for local businesses with 1-10 locations

Ready-to-post review replies in your business voice.

Thanked.ai watches your Google, Yelp, Facebook, and TripAdvisor reviews, drafts personal responses, and flags risky negative reviews. Your team replies faster without sounding generic.

No credit card required. You review every draft before posting.

  • Drafts replies in 2-4 sentences, not robotic paragraphs
  • Flags 1-2 star reviews for human review
  • One inbox for Google, Yelp, Facebook, and TripAdvisor
thanked.ai · review inbox
Maria G.· 2h ago
Google

Stopped in for brunch on Sunday and the patio service was lovely. Our server made the kids feel like regulars. We will be back.

Suggested reply

Maria, thank you for spending Sunday with us. We'll let the patio team know they made your morning. We hope to see you and the kids again soon.

Anonymous· 1d ago
Google

Server was rude and the bill was wrong. Never coming back.

One inbox forGoogleYelpFacebookTripAdvisorMore platforms soon

Reviews keep coming in. Replies keep getting delayed.

Local reviews are the first thing customers read before they call or book. Writing thoughtful replies across four platforms is repetitive work, easy to postpone, and risky when someone's angry.

01

Too many tabs

Google, Yelp, Facebook, and TripAdvisor all live in different places. Replies get postponed, then forgotten.

02

Generic replies look lazy

Customers notice when every response says the same thing. "Thanks for your feedback" tells them you didn't read it.

03

Bad reviews need care

A fast reply is good. A careless public reply makes things worse. Your team needs a moment to think.

How it works

One simple workflow for every review.

Five steps from new review to reply posted. No giant dashboard. No month-long onboarding.

  1. 01

    Connect your review sources

    Add a location and paste your Google, Yelp, Facebook, or TripAdvisor URLs. Setup takes a few minutes per location.

  2. 02

    Thanked.ai finds new reviews

    We check your sources daily and pull new reviews into one inbox, sorted by what needs a reply.

  3. 03

    AI drafts a reply in your tone

    Positive and neutral reviews get a 2-4 sentence draft. Paid tiers can use custom voice rules.

  4. 04

    Negative reviews are escalated

    1-2 star reviews are flagged for human review instead of auto-drafted, and the team gets notified.

  5. 05

    Approve, copy, and post

    Edit if you want, copy to clipboard, paste it on the original platform. Your team stays in control.

From new review to approved reply

Dan B.· 5h ago
Yelp

Food was great as always. The wait at 7pm was longer than I remember. Worth it for the duck though.

AI draft

Dan, glad the duck still earns its keep. Sunday evenings get busy, so we're working on cutting that wait. Thanks for sticking around.

Approved

Dan, glad the duck still earns its keep. Sunday evenings get busy, so we're working on cutting that wait. Thanks for sticking around.

Why operators pick us

Built for owner-operators, not procurement teams.

Warmth, not slickness

Replies sound like a person who runs the place, not a corporate policy. Friendly, direct, never rambling.

Conservative on bad reviews

1-2 star reviews are never auto-drafted. We flag them for you with safe phrasing and a private follow-up checklist.

Honest about what we do

We don't promise revenue lifts or magic. We draft replies you would have written if you had time. That's it.

Free SEO tools

Try a draft right now. No signup.

Two free generators for the most common cases.

Free review reply generator

Paste any review and get a 2-4 sentence draft in your tone.

Bad review reply generator

1-2 star review? We give you a safe, conservative draft and a private follow-up checklist.

Pricing

Simple SMB pricing. No annual contracts.

Free for one location. Pro covers three. Business covers ten.

Free

Try it for one location.

$0/mo

  • 1 location
  • 20 responses per month
  • 3 tone presets
  • Draft + approve mode
Most popular

Pro

For 1-3 location operators.

$29/mo

  • 3 locations
  • Unlimited responses
  • Custom voice rules
  • Auto-draft mode
  • Full sentiment trends

Business

For 4-10 location operators.

$79/mo

  • 10 locations
  • GPT-4o quality
  • Cross-location comparison
  • Everything in Pro
  • Priority support
Conservative by design

Negative reviews never get auto-posted.

1-2 star reviews always wait for a human. We draft a short, safe, non-defensive reply, and we suggest a private follow-up so you can resolve the underlying issue away from the public thread.

  • 1-2 star reviews are flagged, never auto-drafted
  • Public reply drafts cap at around 280 characters
  • Private follow-up checklist suggested separately
  • Always review before posting. We are conservative by design.

Stop forgetting to reply.

Free for one location. No card. You can have your first draft ready in five minutes.