Setup takes a few minutes per location. After that, Thanked.ai watches your sources daily and prepares drafts you can review whenever you have a moment.
Add a location, then paste public URLs for Google Business Profile, Yelp, Facebook Page, and TripAdvisor. We validate each URL and confirm we can reach the source. Most owners finish setup for one location in 4-6 minutes.
We check your sources daily and pull new reviews into a single inbox. Each review shows up with a sentiment badge, the platform of origin, and a draft status: drafted, flagged, or approved.
For 3-5 star reviews, Thanked.ai writes a 2-4 sentence draft. The draft references a specific detail from the review when one is safe to use, and matches the tone you've selected (warm, professional, concise). Pro and Business unlock custom voice rules.
The food was great, especially the chicken shawarma, but we waited almost 25 minutes after ordering.
Thanks for the kind words about the chicken shawarma. Sorry the wait was longer than it should have been. We'll share that with the team. Hope to see you back soon.
Negative reviews don't get an automatic draft. Instead, they're flagged for human review and your team gets notified. When you're ready, we'll suggest safe public-response language plus a private follow-up checklist.
Worst experience. Order was wrong twice and nobody apologized. Won't be back.
You're always the last step. Edit the draft if you want a personal touch, copy it to your clipboard, and paste it on the original platform. Direct posting through platform APIs is on the roadmap. Until then, you stay in control of what gets posted.
Thanks for the kind words about the chicken shawarma. Sorry the wait was longer than it should have been. We'll share that with the team. Hope to see you back soon.
Direct posting via platform APIs is on the roadmap.