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Google rewards short, specific replies. Two to three sentences is plenty.
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"Came in for lunch and the team was so attentive. Will be back!"
Thanks so much for coming in. Glad the team made you feel taken care of. See you again soon.
"Decent meal, slow kitchen. Would come back on a quieter night."
Thanks for the honest note. We hear you on the kitchen pace, especially at peak hours. We'd love to have you back when it's quieter.
"Server was rude and the bill was wrong. Never coming back."
We're really sorry to hear this. We'd like to understand what happened. Please reach out to our manager directly so we can make it right.